Christian Counseling / Counselling
               Inner Healing
         Art & Play Therapy

1-800-461-7173   ~   519-624-1001

800# works only from 519/905/416 area codes

Online & Phone counseling / counselling link below

Offices in:  Cambridge, Mississauga & Grimsby (Ontario, Canada)

Our "Resources" link below contains many articles, books & links that may be of interest

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etherapy counseling / counselling

 

    If you are going to write (email, or LiveType chat) then you generally must work a little harder at revealing & not concealing yourself & your feelings, because a counselor won't have all the usual visual & auditory clues to pick up on this. If you are not comfortable writing expressively, informally & in some detail then online audio / video or phone counseling / counselling may be a better way to go.

    If a therapist cannot see or hear you then they cannot interpret facial cues, voice tone & body language as a way of discerning what you are not saying or how you are feeling about what you are saying. This same visual limitation is just as applicable to your sense of a counselor's non verbal cues.

    With practice though, you & a therapist can generally learn to sense one another's moods in your email communication.

     Talking to a counselor online is probably as safe as talking to one in person. Both are confidential & by using encrypted email the communication is safe & secure. For peace of mind it would be best to use the free encrypted email process we make available to you.

   Using encrypted email within secure web based messaging systems instead of using regular email ensures your privacy, because it is possible for regular email to be intercepted on the internet in transit between you & a therapist, whether in your ISP, security programs, by workplace system administrators enabling employers to read your email, etc.. Email that you save/store on your computer is also vulnerable to being read in your saved computer files by an online hacker or others who share your computer. Encryption is therefore a much better, safer way to go as it will protect against these things.

    Instead of sending regular email, you log onto a secure web page & send a message in a password protected, encrypted form. These secure web pages use the same technology that banks use for online accounts, so if it's safe enough for banks it's probably safe enough for your therapy.

    Once you book an appointment with us we will send you an encrypted email. Our encryption provider will then send you a regular email & ask you to go to their secured website to register a password of your choice. You will then be able to enter (& at later dates re-enter) this password to get the current & all future encrypted emails from us. Our encryption provider will notify you by regular email each time there is an encrypted email from us waiting for you in their secured web site.

    You will then be able to make an encrypted reply back to us from within our encrypted email to you. From that point on all of our email communication back & forth will be encrypted. You will not have to type your reply back to us in one sitting as you can save a copy of your "draft" response to us & go back to this secured website to revise & add to your "draft" as many times as you like before you actually send your final version to us. Once our email has been decoded by your password you will also be able to print a copy of it onto your printer if you wish. Once read & saved, our email & all of your drafts are automatically saved again in encrypted form, requiring your password to decode & re-read them again.

    The encryption program we use is quite simple & straight-forward to do. Before you actually begin outlining your personal concerns for us, you can send us a "test" encrypted email saying "Hi!" to which we will respond letting you know we received it, so you're able to feel assured that this encryption program is as straight-forward & simple as we're saying it is. You can also test out saving, re-opening & printing off your "test" emails & "drafts" before you start the actual back & forth process with us. The worst case scenario if you make a mistake later on, is that we re-send you both "our past emails to you & your past emails to us", which we will have saved.

    To book an appointment, click onto "Booking Appointments", choose either Steve or Heidi & click onto either the "email counseling" or "online & phone counseling" link. You will then be able to either purchase 15, 30 or 50 minutes of email counseling, or browse the available dates in a particular month & then purchase whichever day & appointment time suits you best.

    Thank you for considering using us to help you.

 

Who we are : MSW MDiv 20+ years counseling experience

Please feel free to book Online & Phone counseling appointments as an alternative to our Office appointments

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